FAQ

HERMES CORFU RENT A CAR - FAQ

How do I make the reservation?

You can make a booking by:
Filling out the reservation form ,contacting us by skype call,contacting us by telephone or
contacting us via email .Bookings are made by car category and not by car model.

What is your cancellation policy?

No cancellation fees at all. You can cancel or change your reservation ( 15 ) fifteen days before . At least 15 days before the pickup date by e-mail or telephone with no charge.

Can I prolong the duration of the car hire?

Yes, we can arrange for that, as long as you inform us in sufficient time, especially during high season.

Is international driving license necessary?

All renters must hold a valid EU or International Driving License, issued at least two years prior to the rental.Photocopies are not accepted.

Is there an age limit for a driver to hire a car?

The renter must be minimum 23 years old for car groups A,B and 25 years old for all other groups 27years old for mini van . A driving licence to be valid the renter must have it at least two years.

Is additional driver permitted?

Yes, additional driver can be added free of charge.
The only requirements are that any additional driver must fulfil the terms and conditions of hire and that they must be declared before the hire period begins so as to be
covered by the insurance.

Are child car seats available?

Child car seat , for all ages, is available free of charge. All you need to do is claim it upon booking.

Are cars with automatic gearbox available?

Yes, our fleet includes cars , with automatic gearbox. We can also provide you with other automatic cars of your choice just contact us.

Availability.

Hermes car models are according to orginal planning. Hermes cars in categories can be changed with cars from the same or bigger category. Delivery problems however, may compel us to supply another vehicle in exceptional cases.

What are the options for insurance coverage?

Your rental quote provides you with everything you need to put your keys in the car and go. Hermes cars prices include the following insurance:
-Theft Protection
-Third Party Liability insurance .
– Fire insurance . ( in case of Fire you must contact the police and report the incidentimmediately).
-Collision Damage Waiver (CDW).
If I choose theCollision Damage Waiver (CDW) , does it cover me for all damage that may arise?
No, there are certain types of damage that are not covered:
damage to the underside of the vehicle, the wheels and/or the tyres. Additionally, damage caused by the following activities is not covered: driving on rough terrain, towing of
another vehicle, transport of explosives, racing, etc.
You can also choose to add Super Collision Damage Waiver (SCDW). NO EXCESS

Any Insurance is not valid when:

a) Not covered by any insurance collision damage caused by alcohol or drug or abuse as well as traffic law violations.
b) the car is driven illegally by somebody else.

Taxes are included ?

Ιn the final total price (VAT 23%).

Lost hermes cars keys.

The keys of all the vehicles of HERMES CAR HIRE are immobilizer. For each vehicle key there is only one spare. In case the render loses his key, he must immediately notify HERMES CAR HIRE in order to receive a spare key, without trying in any way to start the vehicle. The render is charged with the cost for making a new key. HERMES CAR RENTAL is obligated to deliver to the render the relative receipt from the vehicle manufacturer’s agent.

Keys locked in the hermes car.

The render must notify HERMES RENT A CAR in order either to send a locksmith to open the vehicle or to send a spare key. The render is charged with the cost for the visit of the locksmith or the dispatch of the spare key.

Hermes rent a car Remarks:

Rates, car models and terms are subject to change without previous notice.

What is Included in Basic Hermes Car Rental Price?

  • Up to 40% Discount for early booking.
  • Free delivery in Corfu (Corfu port, Corfu airport,any Corfu hotel, any Corfu village).
  • Free Collection anywhere in Corfu (Corfu port, Corfu airport,any Corfu hotel, any Corfu village).
  • Free Unlimited Kilometers, Free Additional Driver.
  • Free Third Part Insurance, Free Vehicle Theft insurance.
  • Collision damage waiver (CDW).
  • Free 24 hours road assistance, Free road map.
  • Free map of Corfu Island, Free car parking at the airport.
  • Cars at excellent mechanical condition.
  • Free baby seat, Free Booster seat.
  • Reserve now, pay on delivery.
  • No Credit card Fee.Book now, pay later, upon pick-up.
  • No Booking Fees, No Cancellation Fees.
  • Free car washing at our offices.

Hermes Corfu Pick up Car and Delivery

Does pick-up or drop-off take place beyond working hours?

You can pick up or drop off the rental car 24/7 . Currently there is a charge for out-office hours for delivering or collections of cars between 22:00 – 08:00.

Which are the pick-up and drop-off locations?

If You choose to meet us at the airport or the port, a representative of our company will be waiting for you holding a banner with your name.Alternative,
For your identification to proceed, you should keep handy your civil ID and your driving license.
if you prefer to meet us at your hotel reception, our reprentative will wait for you there in that case.

Where I will pick-up the car if I am coming with Cruise-ship?

First you should call us 30 minutes before coming to the port . This is necessary in order to be on time.
We will meet you in the exit holding a banner with your name.

Where I will return the car?

You will return the car at the same location you received the car.

Is there fuel in the car upon pick-up?

Yes, there is. Many fuel stations are located across corfu Island. Upon drop-off, the rental car should have fuel at the same quantity as received.
In gas stations, an attendant will fill up for you. Just say how much you want in Euros, or say “Full!” You don’t have to tip for their service.

Corfu Car Hire Offers

hermes offer economy car hire

During your car rental in Corfu Island

What is the off-road driving policy?

The rental cars ncluding four-wheel drive vehicles are to be used on asphalt road. Off-road drive is not covered under contract. You should not drive off-road.

Ferrying the car out of Corfu to Geek mailand ?

Hermes cars are not permitted to be taken out of the island of Corfu .
A written license issued by hermes car hire. is necessary, in order to transport a car on boat. The rental car is not under damage or loss waiver, during sea transport.
Clients wishing to drive the car out of Corfu should let us know in advance and must pay Plus an extra charge is required for road service and kms-mileage of mainland and other Islands (Rate varies according to vehicle category). An open card is required for safety reasons.
Taking the hermes car outside of the National borders of Greece is prohibited.

What do I do in case of car breakdown or accident?

Hermes Car Hire.provides 24/7 roadside assistance. In case of car breakdown , just give us a call and a team of experienced mechanical engineers will take care the rest .Also in case of accident you must call the police immediately and then make contact with hermes Cars. , keep in mind to file an Accident Report along with the third party motor vehicle driver, if involved, so you can claim the car damage waiver. ( The driver must write down the license plate of the vehicle that he had the incident, the full name of the driver, his telephone number and the name of the insurance company that covers the other vehicle. Then he must submit a written declaration HERMES CAR HIRE stating the exact incident and how the accident happened ).

Who is responsible to pay the traffic fines durring the car rental?

You are responsible for all the traffic fines durring the rental. We take all the necessary steps to make sure that all our customers understand the laws and drive with safety in Corfu .
G.P.S. Navigation System

G.P.S. Navigation System

A navigation multilingual system is possible to have when you drive.The charge is extra .

Hermes Corfu Car Return

What if I delay the car drop-off?

You can contact us and we can arrange for you keeping the car longer, if it is available. You will be charged the usual rates for extra days. In case of no early notice, extra charge applies. In particular, a delay shorter than up to 29 minutes is free of charge. The rate of a daily rental applies to delays longer than 30 minutes .

Do I need to inspect the rental car before return?

Yes, you do. If you realise a problem, not present upon pick-up, you should inform us before drop-off.